Terms and Conditions
Terms and Conditions Updated June 2023
The following terms and conditions and any other related rules that are adopted by Alex Leung and made available as provided herein (collectively, the “Conditions of Sale”) shall apply to all sales of products that you (the “Customer” or “You”) may order on the Internet via the Alex Leung's Website, identified by the domain name www.alex-leung.com (the “Website”).
1.1 In these Terms and Conditions, "Product" means the pre-order product listed.
1.2 "We," "Our," "Us," "Company" refers to the company selling the Product.
1.3 "You," "Your" refers to the customer purchasing the Product.
1.4 "Contract" means the sales contract between You and Us.
2.1 All orders are pre-order only.
2.2 Upon submitting Your order, We will send a confirmation email to Your email address indicating that Your order has been successfully submitted. This confirmation email does not represent Our acceptance of Your order.
2.3 We reserve the right to accept or reject any order. If We accept Your order, We will send a confirmation email to Your email address confirming that Your order has been accepted and is being processed.
2.4 We reserve the right to change order quantities, prices, and delivery dates. If any changes occur, We will contact You and obtain Your agreement.
2.5 We reserve the right to cancel any order. If We cancel Your order, We will send You notification and refund Your payment.
3.1 You must pay the full purchase price at the time of submitting Yourorder.
3.2 We accept payment methods including bank transfer and PayPal.
3.3 All transactions are in Hong Kong Dollar (HKD).
Please note that changes to applicable law between the date Your order is placed and the date You are sent a Confirmation of Order may result in changes to the sales tax associated with Your purchase. If the resulting change is an increase in the sales tax You are charged, we will contact You and ask that You reconfirm Your purchase.
4.1 We reserve the right to modify prices and delivery costs at any time without prior notice.
4.2 We will complete delivery within 6-8 weeks. However, due to production processes, the actual delivery date may be delayed. We will make every effort to complete delivery as soon as possible.
4.3 We will deliver through FedEx, DHL or Speedpost. All risks for the goods transfer to You during transportation.
4.4 If You require delivery of the goods to a specific location, You may need to pay additional shipping fees and taxes.
4.5 Actual shipping costs and applicable taxes, if any, will be reflected on Your payment page before You are asked to confirm and place Your order (in the case of a Website order) and will also be reflected in the Confirmation of Order. Delivery costs, if any, are described in the shipping policy set forth below and specified on the Website. Delivery costs and estimated sales and use taxes are not stated on the product pages but will be added to the product price, if applicable, after You have chosen Your delivery location and options.
5. Returns and Refunds
5.1 We do not accept returns or refunds due to the nature of pre-order and custom-made Products. Please consider carefully before ordering.
5.2 If You receive damaged or defective goods, please contact us within 7 days of receipt of the goods. We will discuss alternative solutions.
6. Product Quality
6.1 We warrant that the Products have passed quality checks and meet the standards expected of them.
6.2 We shall not be liable for any defects or damage caused by the Your misuse and negligence.
6.3 We shall not be liable for any color variations in the Products due to differences in screen resolutions or lighting conditions.
7. Product Measurement
Due to factors such as manufacturing processes, material variations, or human error, there may be slight variations in the size, dimensions, or other measurements of the products. However, these variations should be within an acceptable range and should not affect the overall quality or usability of the products.
8. Warranty and Disclaimer
8.1 We warrant that the Product is new, unused, and as described.
8.2 We make no warranties as to the suitability, fitness, or reliability of the Product.
8.3 To the maximum extent permitted by law, We will not be liable for any loss, damage, or expense incurred as a result of the Product or use of the Product.
9. Intellectual Property
9.1 We reserve all intellectual property rights for the Product.
9.2 You agree not to infringe upon Our intellectual property rights in any way.
10. Privacy and Personal Information
10.1 We will protect Your personal information and comply with applicable privacy laws and regulations.
10.2 We will only use Your personal information provided to us to process Your order, contact you, and provide customer service.
10.3 We will not sell, exchange, or transfer Your personal information to third parties except as required by law or with Your explicit authorization.
11. Dispute Resolution
11.1 In the event of any dispute or disagreement, You should first contact us to seek a resolution.
11.2 These terms and conditions shall be governed by and construed in accordance with the laws of Hong Kong.
11.3 Any disputes arising from or in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the courts of Hong Kong.
12.1 We reserve the right to modify these sales terms at any time without prior notice.
12.2 Your continued use of the Product will indicate Your acceptance of the modified sales terms.
13. Entire Agreement
13.1 These Terms and Conditions constitute the entire agreement between You and Us and supersede any prior oral or written agreements, contracts, or understandings.
13.2 Unless otherwise specified in these Terms and Conditions, none of the terms in these Terms and Conditions shall be interpreted as weakening, limiting, or waiving any legal rights or remedies.
13.3 If any term in these Terms and Conditions is found to be invalid or unenforceable, that term will be removed, but the remaining terms will remain in effect.
14. Limitation of Liability
14.1 We shall not be liable for any loss or damage arising from the use or misuse of the Products, including but not limited to, direct, indirect, incidental, or consequential damages.
14.2 Ours liability shall be limited to the purchase price of the Products.
14.3 Nothing in these terms and conditions shall limit or exclude the Ours liability for death or personal injury caused by their negligence or for fraud or fraudulent misrepresentation.
Thank you for choosing our product. If you have any questions, please feel free to contact us.