ALEX LEUNG

Last Updated: November 2023

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1. Introduction
Welcome to Alex Leung's website, the online studio of artist Alex Leung (Leung Siu Hong). This Privacy Policy outlines how we handle your personal information. We are committed to protecting your privacy and being transparent about our practices. This website uses only essential cookies necessary for core functionality, such as operating the shopping cart. We do not use any analytical, marketing, or other non-essential tracking technologies.

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2. Information We Collect
We only collect information that you voluntarily provide to us directly through the following means:

• Order Information: When you place a pre-order, we collect your name, email address, shipping address, and phone number (if provided for delivery purposes).

• Communication Information: If you contact us via email (e.g., at hello@alex-leung.com), we collect your name, email address, and the content of your message.

• Payment Information: All payments are processed securely by third-party providers (e.g., PayPal, bank transfer). We do not receive, store, or process your sensitive financial data (e.g., credit card numbers). The payment information you provide is subject to the privacy policy of the respective payment processor.

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3. How We Use Your Information
We use the information you provide strictly for the following purposes:

• To process, fulfill, and ship your orders, including sending you order confirmations and Proforma Invoices.

• To communicate with you in response to your inquiries or customer service requests.

• For internal record-keeping and legal compliance (e.g., tax regulations under Hong Kong law).

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4. Sharing Your Information
We value your privacy. We do not sell, trade, or otherwise transfer your personal information to external third parties for marketing or advertising purposes. We only share your information with trusted third-party service providers when it is absolutely necessary to operate our business and fulfill our contract with you, and only to the extent required:

• Payment Processors: (e.g., PayPal, banks) solely for the purpose of completing your transaction.

• Shipping Providers: (e.g., FedEx, DHL, Speedpost) solely for the purpose of delivering your purchases. We provide them only with your name, shipping address, and contact number.

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5. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes we collected it for, including satisfying any legal, accounting, or reporting requirements (e.g., Hong Kong requires keeping transaction records for 7 years). After this period, your data will be securely deleted or anonymized.

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6. Your Rights
You have the right to:

• Access: Request a copy of the personal data we hold about you.

• Correction: Ask us to correct inaccurate or incomplete data.

• Deletion: Request that we delete your personal data, subject to our legal obligations to retain records.
  To exercise any of these rights, please contact us at hello@alex-leung.com. We will respond to your request within a reasonable timeframe.

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7. Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by a revised "Last Updated" date at the top of this page. We encourage you to review this policy periodically to stay informed.

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8. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:
Email: hello@alex-leung.com